18min chapter

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How Amazon built distinctive assets, compound creativity and a winning culture - Ed Smith

Uncensored CMO

CHAPTER

Authenticity in Advertising: Representation Matters

This chapter examines the critical importance of authentic representation in advertising, particularly for the LGBTQ+ community and older demographics. It stresses the need to tell individual stories instead of relying on superficial portrayals, and highlights the emotional resonance required for effective branding. Additionally, it discusses the balance between consistency and innovation in advertising strategies, supported by case studies and insights into consumer behavior.

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