How to Build Addictive Products?

Sally Kohn: Is it the role of social media platforms to manage how indictive their tools are? She says that's a trriffic question, and something that i address in my first book, hooked. Kohn: We would never want to build for addiction, because we wouldn't want to harm our users. And by the way, it's also bad business. Not only is it ethically bad, it's bad business, she says.