Paula Phelps - One Conversation at a Time

Studies show us – and social media often backs it up – that we are becoming less empathetic. But this week’s guest tells us how we can begin to solve the empathy crisis. Rob Volpe is a thought leader in the role of empathy in the marketing and workspace and is author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. Today, he offers some unique insights into what’s causing our lack of empathy and what skills we need to develop to bring it back.

In this episode, you’ll learn:

• What is creating the empathy crisis in our modern world.
• The important role empathy plays in our personal happiness.
• The five steps you can take to begin restoring empathy.