How to Design a Command and Control Architecture for a Crisis

"We've done a poor job of educating our incident commanders on what a command and control architecture looks like as the crisis matures," he says. "I guarantee you 90% maybe more across the state, maybe the country are not going to understand the difference between push, pull, logistics." The only reason I understand how these things work is because I've invested the time in myself to read things like Sound Doctor and feel and talk to Sid.," Marcus adds.