The Heart of Healthcare | A Digital Health Podcast cover image

The Southwest Airlines Theory of Healthcare Transformation | Iora Health Co-Founder Rushika Fernandopulle

The Heart of Healthcare | A Digital Health Podcast

00:00

Transforming Healthcare Through Partnership and Consumer Focus

This chapter explores the journey of a healthcare initiative's early funding and the lessons learned from a pivotal partnership that prioritized employee well-being to enhance customer satisfaction. It reflects on the decision to sell a successful business and the strategic merger aimed at creating a comprehensive health model for improved patient engagement and outcomes.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app