Money Box Live: Your energy bill questions answered
Money Box
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Off-Gems' Role Is to Protect Consumers, Not Regulate the Energy Market
Off-Gems told us the price cap protects against 'loyalty premium' Customers who do not move suppliers or switch to better deals can end up paying far more than others. Mike, Nancy in Edinburgh wants to know why regulator is not able to regulate the energy market by just setting a lower cap to limit price rises. Chris from Basingstoke says his bills seem to be at least 20%, 25% more than the typical household.
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