The 6 Biggest Factors In Retention, In Order
The Andrew Faris Podcast
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The Top Six Impacts on Customer Retention
In some categories, even more important than the product and the product experience itself, there are some things that you only need one of. On the other hand, skincare brands, consumable products, those kinds of things, something you run out of, there's going to be a much larger opportunity for people to buy and rebuy and rebuy. And apparel is another category where retention can be very high.
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