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Negotiating a crisis

All in the Mind

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The Key to Crisis Negotiation

Most common things are people who are in crisis, but might not fit any of our stereotypes about people who threaten to take their own lives. So it's those sorts of situations typically that we see. And actually, you know, like anyone who hasn't ever studied the world of crisis negotiation before, I was quite surprised at how few set outcomes there are. We only have two of those out of our whole dataset. Most of them end well.

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