Land of the Giants: The Netflix Effect
The Gray Area with Sean Illing
00:00
The Rise and Fall of Quickster: A Lesson in Business Communication
This chapter examines the Quickster incident, highlighting Netflix's ill-fated attempt to diversify its services amidst subscriber backlash. It emphasizes the critical lessons on communication and consumer feedback that emerged from the company's challenges during this period.
Play episode from 13:30
Transcript
