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EP 31 - The EASIEST Way To Retain Customers
Adspend with Ash Melwani and Rabah Rahil
Is There a Way to Add Value to College Subscriptions?
I think ultimately you build from the essentially top down, right? Like what's the best experience that I can provide for my customer? And then you can back economics into that, but it's not. Here's the economics I need to hit. What can I push onto these people? So yeah, I think it's a it's the best way to do it. Amazon has a great a bunch of principles. One of them is customer obsession. And I think you guys do a really good job with that at AVI."
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