I never lost faith that we were going to get through this because I knew how important travel is to the world. We said if we're going to go through this down period, let's take advantage of the window. As a result, we've come out of this pandemic with even greater momentum. Then we were pre-pandemic. Last month, we reported our results for the 2022 year. Delta generated a full 50% of the entire industry's profits in 2022. Despite the fact that we only fly about 20% of the capacity in the industry.
With deserted airports, vaccine and mask mandates, and pandemic-prompted staff departures behind it, Delta Air Lines is once again soaring, recently sharing $563 million in profits with its employees. CEO Ed Bastian, in his third appearance on Rapid Response, talks about capitalizing on the big decisions made amid Covid darkness — from airport renovations to investing in free Wifi — and the opportunities and challenges of adding 25,000 new employees over the past year. Sharing insights on managing tumultuous shifts, as well as his evolving perspective on topics from wellness to business travel, Ed reveals the secrets to first class leadership, including the importance of a good night’s sleep.
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