The Endurance of Legacy Technologies and Rising Job Satisfaction

This chapter examines the persistent use of outdated technologies, such as pagers and fax machines, in sectors like healthcare, alongside the ongoing debate about their effectiveness compared to modern alternatives. It also discusses a notable increase in job satisfaction in the U.S., attributed to evolving workplace practices and a shift in performance review methods, contrasting it with the more negative sentiments in the UK. The conversation highlights the complexities of these issues, showcasing the interplay between technology reliance and employee engagement.