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Empathy for Actions, Empathy for Thoughts, and Theory of Mind
We have empathy for emotions, we have empathy for thoughts to simplify a lot of stuff. Three major neural substrates are involved in those things. One thing you can start doing is tracking the body language and the micro expressions of the other person. These are things we can all do. It doesn't mean you're trying to do mind reading. You're not being a therapist. And actually what promotes empathy is boundaries because if you feel more rooted, like a tree, deeply rooted, you can be more open to the storms blowing at you from other people or happening inside their minds.