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3min chapter
The Fearless Organization - Book Summary
20 Minute Books
The Cost of Fear: Building Psychological Safety in the Workplace
This chapter examines how fear-driven workplaces, exemplified by companies like Wells Fargo and Nokia, hinder effective communication and problem-solving. It advocates for a culture of psychological safety, led by leaders who encourage open discussions about failure and innovation, drawing insights from organizations such as Pixar.
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