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Jenny Tarwater shares her journey into Scrum during an episode of "Becoming a Scrum Master" hosted by Ryan Ripley. She recalls her initial struggles at a large telecommunication company, where her early approach nearly led to her dismissal. Discovering a book on Scrum and Agile, she began applying these methodologies, transforming chaos into order with seven teams and exceeding stakeholder expectations within three sprints.
Tarwater emphasizes the importance of collaboration and listening. She recounts a pivotal moment in a coaching class when she learned the value of not just being an expert but also understanding the perspectives of those within the organization. This experience shaped her approach to Scrum, highlighting the necessity of teamwork and context.
Her perspective on the Scrum Master role evolved over time, and she stressed that there is no one-size-fits-all approach. Different organizations have varying needs, such as predictability, innovation, or quality, which require tailored approaches. She notes the challenge of adapting to other organizational structures and understanding each organization's problems.
Tarwater advises aspiring Scrum Masters to prioritize continual learning and listening. She emphasizes the ever-evolving nature of knowledge in the field, suggesting that one should never stop learning and adapting.
She recommends two books: "The Five Dysfunctions of a Team" for its insights into team dynamics and another unnamed but highly recommended book for Scrum Masters.
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