
Subscription Hostages
REWORK
00:00
How Easy Is It for People to Subscribe?
Richard holliber is the executive director of the consumer federation of california. He's heard a lot of complaints about subscription services, especially ones that get customers to sign up by offering something for free and make it really hard to cancel. Once you're a getting that free product, you're going to get charge, sometimes for something you just don't want, or extremely expensive.
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