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The Importance of Having a Single Source of Truth
When I came on board and started watching those videos, my onboarding was super charged because I didn't need to ask anyone for help or have context on how a task was done. And so there's a lot of lessons to apply, even if you're not working with exact assistance when it just comes to being really, really aware of the work that you're doing. If you have your most expensive people at the company spending their time doing tedious work, like one of the things that I've been pushing our engineering team to do more is to use the team.