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Mental Toughness
"I'm physically fit, like I'm in the gym every day. Even if it's not going to be a good day, I'm in there," he says. "It took me a long time to change that paradigm and work my mind like a muscle." He gets calls from people who think they have operator syndrome but don't know how to deal with it. 'You got to put in that exercise to develop that mental toughness'