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Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium

VUX World

00:00

Monitoring the Performance of Your Assistant?

We are constantly monitoring, competencies, all the KPIs of your training data. And then you can make a serious decision. We shortly had a very big airline to change the ticket booking from everything. It was only possible to buy tickets anymore through their conversation in the eye. They realized after three days that this is happening because someone said we're usually selling more than 10,000 tickets a day. For three days, we sold zero. Oh my God. So they're monitoring. The top five intents make 80% of the incoming requests. How can I quit my contract? It's a new iPhone in the store,. available at do I have 5G. Those conversations we would

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