A lot of people shy away from direct feedback because they feel like it's going to hurt their feelings or ruin their day. If you can come to believe that direct feedback is the best thing for them, and that they're going to be far happier in the long run, it gets a lot easier to deliver that feedback.
https://fellow.app/supermanagers/scott-williamson-gitlab-can-you-take-a-problem-from-beginning-to-end/
It’s important to know how to manage the synthesizers on your team. But first, let’s understand who synthesizers are and how they work.
Scott Williamson is the Chief Product Officer at GitLab.
In episode 88, Scott breaks down what it means to be a servant leader and how to manage synthesizers.
We also discuss the difference between KPI’s and OKR’s, and how leaders can use those two methods to provide clarity and focus for their team.
Tune in to learn about the signals Scott watches for to determine where blockers are and he even goes into detail about what a first-class hiring process looks like at Gitlab.