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Intercom Co-Founder on AI Autonomy, Adapting Dev to LLMs and what AI Native means: Insights from Des Traynor
The AI Native Dev - from Copilot today to AI Native Software Development tomorrow
Intro
Des Traynor, co-founder of Intercom, shares insights on the company's pivot towards AI in customer support, highlighting key features like Fin and Fin Co-pilot and stressing the significance of an AI-centric strategy in support platform development.
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