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The Key Leaps of Marcel Bernard
Marcel Bernard was able to take the company and help split it into its component parts, assign direct revenue, direct cost with no allocation to each call it mini business unit or functional area. He helped Chuck, the CEO, delegate authority and responsibility to each of his managers that then collaborated together but so that they could improve each area of their business. With those tools and that visibility by management, they could that see where they were going and it worked.