
#261: Building Bilt Rewards from Strength to Strength
Let's Talk Loyalty
00:00
Building a Loyalty Program to Retain Profitable Tenants
The real estate industry possibly had never considered the idea of a loyalty program in order to, as you said, both identify and retain profitable tenants. So it seems amazing as well that we all miss this massive opportunity until now. Building a loyalty program with the value proposition that kind of appeals to all stakeholders is really the holy grail.
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