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Strategy 10: Measure Performance to Improve Performance

Blueprint: Build the Best in Cyber Defense

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Metrics and Maturity in SOCs

This chapter explores the critical role of metrics in Security Operations Centers (SOCs) and the importance of securing consensus among stakeholders when developing these metrics. Emphasizing a growth mindset, the discussion covers the challenges of measuring performance accurately and adapting metrics to align with team objectives while avoiding burnout. Additionally, it highlights the need for collaboration in assessing performance indicators and the value of automation in metrics reporting to enhance efficiency and effectiveness in cybersecurity practices.

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