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UPS Benefiting from FedEx Loss and Postal Service Switch
The chapter discusses FedEx losing a significant amount of business unexpectedly, leading to a substantial revenue loss for the company. It highlights UPS benefiting from this loss through increased stability in freight and predictability in their network due to the US Postal Service switching from FedEx to UPS. The conversation also delves into the role of the Postal Service in final mile delivery and the impact of the pandemic on e-commerce penetration in the transportation industry.