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Ep. 295 Making Customer Service More Human || Sally Hurley, CEO of VIPdesk Connect

Real Leaders Podcast

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The Customer Service and Customer Experience Industry

I know you're also a certified B Corp as well. So how do you implement that type of mentality into a customer service, customer experience industry? Well, it's a, I think if we go back to when we were spinning off, the BPO outsourced industry is a competitive one. And coming from a COSIR background, that's like almost expecting the impossible to happen.

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