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THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE - Commented Book

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Mpathic Listening - The Key to Making Deposits in Emotional Bank Accounts

Mpathi listening is, in and of itself, a tremendous deposit in the emotional bank account. It's deeply therapeutic and healing because it gives a person psychological air. Next to physical survival, the greatest need of a human being is psychological survival. After that vital eed is met, you can then focus on influencing or problem solving. Satisfied needs do not motivate. Only the unsatisfied need that motivates.

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