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2min chapter
Studying competition isn’t the answer
Searching For SaaS
The Power of Personal Engagement in Business Differentiation
This chapter discusses the critical role of focusing on existing customers to minimize churn. Through the exploration of real-world examples, it emphasizes the value of personal engagement and trust-building as key strategies for business differentiation.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode