10min chapter

Engineering Culture by InfoQ cover image

Mastering Observability: Unlocking Customer Insights with Gojko Adzic

Engineering Culture by InfoQ

CHAPTER

Rethinking Value in Software Development

This chapter critiques the traditional focus on effort as a measure of success in software development, highlighting how it can lead to inefficiencies and poor value delivery. It emphasizes the need for organizations to shift towards measuring outcomes and understanding user behavior to better assess the effectiveness of their efforts.

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