At The Table with Patrick Lencioni cover image

156. Workquake

At The Table with Patrick Lencioni

CHAPTER

Is There a Difference Between a Transactional Workplace and a Customer Experience?

I believe that there are people, especially in particular seasons of life who might love and appreciate a more transactional workplace. And they will run to that company. I don't believe that they will running to it forever, but I believe that in seasons that can be the thing that's best for people. It's like, let's all be clear and commit. We're talking about that from an employee experience too. You talked about in the advantage, which is the first question that any organization needs to be able to answer is why do we exist?

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner