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S3 E4: Morgan Sadr-Hashemi (Software Engineer to CPTO)
Product Ops Podcast
The Importance of Culture in Product Teams
Culture is made up of the hard rules and the soft rules, like would you get fired for not writing documentation? I don't know, right? Like if you don't get fired, then it's probably not going to happen. And also people in culturally influencing positions, IEPMs, but also senior leaders and all those kinds of like other roles that own a domain. So PM's designers, tech leads, whatever, plus senior leaders all need to be saying the same thing. They need to all be repeating this is important. This is important. So we're going to do it. Same goes with metrics,. If you're not using them in anger, then who cares what
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