24min chapter

Lenny's Podcast: Product | Growth | Career cover image

Brian Chesky’s new playbook

Lenny's Podcast: Product | Growth | Career

CHAPTER

Improving Reliability and Trust on Airbnb

The chapter discusses new features introduced by Airbnb to address reliability and trust in the booking process, including 'guest favorites' and upgrades to the ratings and reviews system. The speaker emphasizes the importance of a more integrated approach for managing separate teams for guests and hosts.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode