Rethinking Office Design: The Open Space Dilemma

This chapter explores the complex implications of transitioning from cubicles to open office environments, revealing a notable decline in face-to-face communication despite increased electronic interactions. It emphasizes the psychological effects, collaboration challenges, and varying employee responses tied to open layouts, while also discussing the benefits of remote work and the importance of customizable work environments. Ultimately, it highlights the need for thoughtful office design that balances efficiency, collaboration, and employee satisfaction.