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How To Earn Customers For Life
Y Combinator Startup Podcast
What I've Learned From the Best at Sales
Delta: The people that care about their customers the most, that's... They won't. That seems to be who wins. If you can use that as a tool, you'll learn more, you'll make more sales. And people can tell if you care, they'll want to tell you more about their problems. People will give you the benefit of the doubt and not just cut you slack.
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