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Exploring design systems for services / Dan Mall / Episode #116

Service Design Show

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The Importance of Design Systems in a Restaurant

A system applies for everything from how you fulfill orders all the way to how you speak to your customers. A lot of that is about scale, right? So if you don't have those processes in place when you're smaller, imagine now you expand to 10 chains and you have, you know, 100 employees for each restaurant,. it's going to be a disaster.

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