When Doctors Don't Listen, That's the Title

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On both sides, there's this problem of not seeing the humanity wriht a doctor. Patients are ushered through the system where they don't feel like their doctor has really listened to them and understood them. I think that doctors want to see their patients as human beings. But it's the system that is preventing us from doing what we really need to do - develop and foster that human connection.

A doctor’s visit, even in the best of times, can be overwhelming to navigate. Dr. Leana Wen is an emergency physician and public health advocate who is committed to patient advocacy. In this episode, Dr. Wen shares tips on how to be a better patient and increase the effectiveness of your care. The author of dozens of scientific articles on emergency systems and patient-centered health reform, Dr. Wen is a visiting professor of health policy and management at George Washington University’s School of Public Health. A contributing columnist for The Washington Post and a CNN medical analyst, she previously served as Baltimore's Health Commissioner. Inspired by struggles during her mother’s long illness, she wrote When Doctors Don't Listen, a book about empowering patients to avoid misdiagnoses and unnecessary tests. Dr. Wen has received recognition as one of Governing's Public Officials of the Year, American Public Health Association's top award for local public health, Modern Healthcare's Top 50 Physician-Executives and TIME magazine's 100 Most Influential People. To learn more about "How to Be a Better Human," host Chris Duffy, or find footnotes and additional resources, please visit: go.ted.com/betterhuman