How to Get Sh*t Done Like a Boss 4 | 2
Radical Candor: Communication at Work
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Listen First - The First Step in the Getchet Dun Wheel
Jason kim: A lot of people walk into the role of leader slash manager and say, i need to direct. This is how we see leaders when they are represented in fictional stories, right there. He built an entire company around the idea that engineers were not listened to in organizations. The closer people are to the customers, or like my customer service people, the more likely it is they're going to come up with an idea that could save the company tons of money.
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