15min chapter

Masters of Scale cover image

The vital question Taskrabbit founder Leah Solivan wished she asked investors

Masters of Scale

CHAPTER

Lessons in Scaling: A Founder's Journey

This chapter reflects on the speaker's experiences running a beta test and the critical lessons learned in understanding customer needs and shaping their business model. It explores the transition from solo founder to seeking leadership roles, the importance of team formation, and the complexities of scaling a startup, including strategic hiring and maintaining company culture. The chapter culminates with insights into the eventual acquisition by IKEA and the emotional journey of stepping into the role of an investor.

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