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16min chapter
Scaling Operations, the Gig Economy & Supply Chains: Professor Gad Allon, The Wharton School
Wharton Tech Toks
The Limitations of Automation and Robotics
This chapter explores the challenges faced by automation and robotics in industries such as manufacturing, warehouses, and customer support, highlighting the need for human intervention and decision-making. It discusses the timeline for implementing robotics, behavioral changes in supply chains, and balancing growth and margin improvement in startups.
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