How to Retain Your Customers

So what are the if you got your first paying customer in in July it's now end of March. What are the bet what are the metrics you're looking for when you start thinking about retention right like you're going to want them to pay again next year. That's scary I don't know we I don't have a lot of data. So just talking to them constantly we have results every single day from people because we have core groups happening all the time. If someone has a bad experience anything below like an eight we message them and be like hey what happened why was this not good and then we like act really quickly in order to make it awesome.