Episode 51: Trying Is Backwards
Psychology Has It Backwards
00:00
Don't Make Big When You're in a Bad Mood
"When i realized that my whole business was run in a bad mood. Beside, that's when we acted," he says. "We would fly o gear when a client got mad and we were upset." The company appointed a tone monitor to tell employees not to make big decisions if they're in a low mood.
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