Proposed Warning Labels for Social Media Apps

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Dr. Vivek Murthy suggests adding warning labels on social media apps to caution users about the harmful effects of excessive use, citing studies showing links between social media and youth mental health issues. The chapter explores the debate on this proposal, recognizing the diverse perspectives among tech experts and the importance of safeguarding teen mental health.

Episode 346: Neal and Toby unpack US Surgeon General Dr. Vivek Murthy’s call for a warning label on social media apps before teens log on. Then, wealthy taxpayers have been exploiting a loophole and the IRS is fed up. Next, Wells Fargo’s partnership with Bilt Rewards has been a favorite among cardholders… Except it’s costing the bank millions of dollars. Plus, print magazines aren’t quite dead yet. Toby explains why he sees a thriving trend for high-end niche print magazines. Meanwhile, McDonald’s pulls back its AI-powered drive-thrus in over 100 stores due to its (quite comical) technical flaws. Lastly, customer satisfaction across 13 sectors are getting worse and worse. Have we lost the importance of customer service?

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00:00 - Last time the Celtics won…

2:15 - Social media warning labels

7:15 - IRS closing big tax loophole

10:15 - Wells Fargo regretting Bilt card?

15:00 - Toby’s Trends: print magazines

18:30 - McDonald’s AI drive-thru flop

22:30 - Customer service is a lost art

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