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Episode 2 - Why big government things go wrong

The Clock and the Cat

CHAPTER

Exploring Organizational Dynamics and Trust in Technology Approaches

The chapter delves into contrasting centralized and decentralized technology approaches through the example of NHS and Timpsons, emphasizing the benefits of trusting employees. It discusses the impact of technology on organizational control, the significance of starting conditions, and challenges in replicating success in different contexts. The conversation also highlights the importance of understanding hierarchies, establishing connections, and utilizing trust and teamwork for effective governance and collaboration.

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