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Put out the spark before it becomes a dumpster-fire. Give your staff the tools to avoid and work through drama.
Summer camp staff are usually a tight-knit group. As well, the expectations of a happy go lucky summer with friends vs the hard reality of living together in community smack into each other. This type of cosmic splatter happens to any and every organization at one point or another. As leaders, it is our goal to manage that state of cosmic distraction. We work from having differences and bring our community from disruption to resolution and work to land on collaboration.
Working with people is complicated, you have to set the expectations at the beginning of staff training. As Beth says, by frontloading, it is easier for your staff to reach those attainable goals.
When you are faced with challenges, you can separate these in the two steps of analyzing the situation and work together to resolve issues. To do this, you can break the “views” into a quadrant so you can have a better understanding of other people's perspectives. An example of a view would be campers vs parents vs directors vs staff and dissecting each perspective and how each view can influence the outcome of your resolution.
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Leadership Training Best Practice
From Beth Allison
Keeping camp drama free is going to be a challenge. If you flip this around and be the challenger, you can reward your staff who best made it through the week without any drama! Beth recommends a pin, keychain, bracelet or a t-shirt of a llama. Perhaps call it the “No-drama Llama” and make it visible to open it up as a discussion piece between staff and campers.
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