How One Company Gamified Health Insurance
Tradeoffs
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Collaborative Healthcare Design
In this chapter, staff members of the American Speech Language Hearing Association participate in a game called Benefit Builder to collaboratively craft their organization's health insurance plan. The exercise reveals diverse employee needs and ethical dilemmas related to prioritizing health benefits amidst rising costs. By engaging in this interactive approach, the chapter emphasizes the importance of employee input and the complexities involved in healthcare decision-making.
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