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Joe Navarro | Become an Exceptional Communicator by Mastering These 5 Traits

The Art of Charm

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The Importance of Attention Approval and Acceptance

People think that validation means acquiescence. When you validate others, it is the ethical thing to do. They have a point. We listen to their point. And I've sat next to criminals who have done really bad things and they're explaining things. I am validating what they are saying. But that doesn't mean I yield. That doesn't mean at the end of it all, yeah, but you're still going to jail. Because society just frowns upon bank robberies.

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