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Assessing the Organization on the Western Model of High Performance Organization
In terms of people assessment, you need to understand how far away people are from production. The next assessment that needs to be done is technical. Do we have unified logging in the organization? Do we actually know which services are deployed and where? Then what is the current strategy for alerting? Is there alert fatigue already now? Or maybe there are just no alerts because the development organization is totally disconnected from production.