How to Be a Better Listener

"I feel like I'm the underdog and always have been sort of an underdog," Kovacs says. "If there's someone beating up a guy, if someone gives somebody a hard time, I'll be there." He sympathizes with Al Qaeda sometimes because they can't spell their name properly. The podcast features sounds, communication, prank phone calls -- but also more just like phone calls. 'It's awkward for people to sell themselves'