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11min chapter
Project Management 101: Tools, Processes, and Habits with Gray MacKenzie
Perpetual Traffic
Measuring Client Health
The chapter explores the significance of measuring client health and discusses metrics like media efficiency ratio and Net Promoter Score (NPS). They also discuss the importance of reports, incentivizing responses, and implementing NPS surveys within ClickUp.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode