On this episode, Sastry Durvasula, the Chief Information and Client Services Officer at TIAA, discusses how TIAA uses technology, including AI, to improve the retirement experience for its customers. He also digs into the challenges of integrating new sources of data and the need for companies to reimagine their approach to technology and innovation.
Tune in to learn:
- How to use technology to improve retirement education
- What AI looks like in action
- Why TIAA is changing mindsets with RetireTech
- The importance of democratizing access to AI
- The Changing Role of Data Scientists
- How to build on integrated platforms
- How to navigate the challenges of legacy systems
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